How do scammers flourish? How do we stop them?

First off Alibaba.com is not a scam!!!! This is a B2B Marketing web site. China Suppliers and Trust Pass Members pay a fee for the ability to ADVERTISE on this site. This is not Ebay its not Taobao. There are no auctions here.

The scam has been around since man realized that there were greedy, not informed, not schooled, other human beings that were looking for something for nothing. We hear about email scams, lottery scams, and business scams. What is the single most thing that entices people to respond to these scams? MONEY - In the form of something for nothing or almost nothing.

Rule of thumb - If its to good to be true, IT IS.

Every product made has a minimum cost to produce. If you don't have a clue about a product or service you want to buy how can you make an informed decision?

EXAMPLE: Apple has been successful for many years. They come out with the iPod it costs X amount of dollars to produce. However to make money they must mass produce the item. They mark up the item 20-30% for sale on their own sites which becomes the MSRP. However, in order to market them around the world they sell them to authorized distributors for a 50% discount on the MSRP mark-up who in turn sells them to retailers or VAR's (Value Added Re-sellers) for a price around 7-12% of MSRP depending on quantities ordered. If you follow this progression of formula's you would find that a retailer would be making about 7-15USD on each 4GB iPOD they sold. Here again they are not making vast amounts of money from selling 1 or 2 but because they are selling hundreds. Also its a clear fact that most of them oney made in electronic's is on the accessories not the actual products themselves. Like replacement headphones docking stations, iPod surround sound.

This process is followed by all companies with Brand names that have no self distribution. Therefore if you see Name Brand items advertised for more than 10-15% off MSRP price you need to be highly suspect of the seller and exhaust all avenues in completing "Due Diligence".

STOPPING THEM

1.) Eliminate the greed in yourself.
2.) Be informed, know the product.
3.) Exhaust the available resources for confirming trade partners.
4.) Never do first time deals via the internet alone.
5.) Get a pre-shippment inspection done by a reputable service.
6.) Don't pay until you recieve the inspection. If they want 30% in advance tell them you need a factory audit first.

Inspections are honored by real suppliers and manufacturer's it also sends them a signal that you are a serious buyer. Lastly understand that you can not buy a branded product from anyone other than the manufacturer or factory authorized distributors and VAR's

3 out of 3 Gold / Trust Pass Members fail site Inspection

Last week I paid several factory visitations to some Shenzhen-based companies in China upon request of some foreign buyers.

All the three companies are Gold member or Trust pass members in Shenzhen, who all claimed that they were real manufacturers of electronics in China. I’m sure most of the foreign businessmen will be astonished at the result of my visitation in Shenzhen; here is the basic information from my visitation report:

Company One:
Declined my visitation on the pretext of goods shortage, but they promised to receive us before our departure to Shenzhen.

Company Two:
Received us at an office in a Hotel, there are 3 salespersons working in the office. We cannot even find a Logo on their company in the office and on the door. They are checked out to be a small offshore trading company in China.

Company Three:
This is the best one among the three. They are a registered small trading company in China, however, they do not have their own right to export ( I mean they do not have the Certificate of Import & Export issued by local government authorities ), they normally export their goods via Freight Forwarders, for which the buyer may bear some risks.

They registered only on 2005.08.26; however, they claimed themselves they registered in 1999 online. They do not have any factories at all. They cannot show me any quality control measures and after sale services in written forms; they cannot even show me a formal sales contract!!

My suggestion:

You’d better deal with larger trading companies or manufacturers directly for sake of better quality control in China. Lot of trading companies disguise to be a real manufacturer in China, so a factory visitation or inspection is very necessary for a large order in China! A factory visitation can tell you everything about the supplier and it’s one of the best way to verify your Chinese supplier!

What can a factory visitation performed by a local bring you?
As we all know, there are many false things on the web, which perplex us often when we are going to make a decision. The case is also true with buyers who are going to buy from oversea suppliers. Here I bet a factory visitation (better by a local person) is a second-to-none solution.

1.Genuine or False?
The local person can go and check the company (the potential seller) and all its factory registration information to see if it’s a genuine and serious enterprise. This is the basic thing that any buyer has to do before any sincere cooperation!

2.Production Competence (Throughput)?
The visitor can inquire about the factory’s producing ability (also known as throughput) with the director of Production Department. How much can they produce in a month or a quarter? By learning their production competence, the buyer can avoid the risk of a delayed delivery to some extent.

3.Quality Control?
The visitor can try to get to know the factory’s quality control system with the help from the director of Quality Control Department. He can also get to know more by inspecting their assembly lines or work shops. Good quality is always one of the crucial things that buyers are always pursuing.

4.After-sale Service?
After-sale service is also important for buyers. Here the visitor or inspector can make sure if the factory can offer good and effective after-sale services and also confirm if they can include after-sale services as one clause in the contract? After-sale services can keep you free from some troubles.

5.Export License?
Some suppliers do not really have export license. Here the visitor can check the supplier’s registration information with the local customs to see if it can really export directly to the buyer’s country. This is also one of the factors that can free you from being scammed. Other qualifications of the supplier can also be checked out by a local expert in this field in China.

Thank you for your attention, good luck, everybody!

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